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Manufacturer's Service

Manufacturer's Service

Manufacturer's Service

Since October 2003 European legislation (1400/2002 BER) has given motorists much more freedom in their decision as to who should service their cars. Provided certain conditions are met, motorists can now use the car servicing garage of their choice, without invalidating their car manufacturer’s warranty. This means you can take advantage of Autolubes great service and reasonable pricing while maintaining your warranty.

Your manufacturer service schedule will vary depending on your car’s age, model and mileage. Our quote will show the manufacturer’s ‘recommended’ time to complete the service plus includes parts, oil, any disposal charges and VAT. Our service comes with a 12 month or 12,000 mile guarantee and if you have a warranty, it continues to uphold it. We can be much cheaper than a dealership because our parts and labour are as effective but more competitively sourced.

In 2002, European Parliament took a view that the practice of manufacturers forcing car owners to go to dealerships to get a service to uphold warranty was unethical. In a law commonly referred to as ‘Block Exemption’, all manufacturers must now make available the service schedules and on board computer information to all garages. They must also accept parts that are equivalent to the original equipment. 

Got a question?

If you have any questions do not hesitate to contact us at our Letchworth based garage.

You can call or email us at Autolube on the following:

t 01462 481342

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Trust My Garage - Guaranteed by the retail motor industry
The Institute of the Motor Industry
Good Garage Scheme Registered Member